When you are about to ship your vehicle, you may find it a little overwhelming in finding a reliable auto transport company out of the so many. We don’t blame you for that. It could be a little exhausting if we could say so for ourselves.
However, have no fear. We are here to guide you through fundamental steps in finding reliable auto transport. It may not be as authentic as the gospel, we will try to cover each and every aspect of sorting out the main characteristics of reliable auto transport companies.
There is an estimate of over 3.5 million truck drivers are on the road in the United States. It could definitely be troublesome to find a reliable car shipping carrier to transport vehicles from one place to another. We will walk you through with every step of the way in order to for you to be eligible and savvy to find a reliable auto transport company.
Without further ado, here are some of the features of reliable auto transport companies.
Verified by FMCSA and have MC and USDOT number
There are many auto shipping companies in the United States, that are not verified by FMCSA and even don’t have any MC and USDOT number. This will become easier for you sift them out as they probably are not authentic or a genuine enterprise.
Auto transport companies would surely be registered by the FMCSA and have relevant MC and USDOT number to conduct their auto hauling operations smoothly.
You can also verify the service provider by the clicking here.
BBB is a private non-profit entity who thrives to uphold and maintain ethical standards between the buyer and the seller. There are hundreds are marketplaces where thousands of sellers offer their services to the customers.
Customers get overwhelmed with confusion to find a reliable seller. In order eradicate the gap between a genuine seller from a fraudulent one, BBB is a venue it receives and displays the sellers’ reviews (whether positive or negative) for common public knowledge.
Auto Transport City also has an option BBB registered icon that gives brokers and auto carriers an edge over the other service providers. The icon is shown right beside the “FMCSA VERIFIED” icon.
As you can see in the image above, there is the service provider who hasn’t got the BBB registration and the other who has BBB registration. The icon is clearly visible right between the service provider’s name and the “FMCSA VERIFIED” icon.
It is now up to the shipper whether they will go with the BBB registered service provider and pay a little higher amount for the shipping service. Or the shipper can choose the one with the lower rate which doesn’t have BBB registration.
Feedback and Reviews
Another pragmatic step to connect with a reliable auto transport is to review their feedback and ratings they receive on their past performances.
Professional auto transport companies have a good reputation in the marketplace. They get their reputation by gaining positive feedback and good ratings from the customers. For this, you also have look at their stars.
In the screenshot above, you can clearly see the bronze star right beside the company’s name, which qualifies its good service.
There are three level of stars, Bronze < Silver < Gold.
Additionally, the service provider also has two reviews given by the shippers 5-star ratings each. This rating and reviews are given by the shipper render authenticity and genuineness to the transporter’s service.
Compare their Bids
When you have already checked out their profiles and if found nothing out of the ordinary and then there isn’t anything to worry about. Now, you need to view their bids and compare with the competitors. Go with the one whom you think is the best one for you.
You also have the right to either accept or decline their bid. If you think that the price is too steep or you would not want to hire a particular car shipping. You can also go for a cheap auto transport but their service could be questionable.
Here in this image, you can see that the shipper declined the bids of a particular service provider twice. In order to get more concession out of that very service provider. The shipper is bargaining for a cheap auto transport service. You can also do that to get the best deal.
We strongly advise refraining from any payments that are made outside of ATC’s venue or payment via wire transfer services such as MoneyGram or Western Union.
ATC does not allow these methods to be used in its platform. If any service provider asks or demands you to send payment through these payment methods. We advise you to abstain from further interaction with that particular service provider and notify us as soon as possible.
A few years ago, an auto transport company charged a double payment to a senile old lady.
Auto Transport City has a strict policy for the sanctity of ATC members’ delicate information and their assets.
ATC uses only two methods of payment system on our website.
ATC Payment System, this payment system include the payment by either credit or debit card. These cards include Visa, MasterCard, Discover, and Amex.
PayPal, it is one of the most common and most trusted payment systems on any e-commerce platform.
Feel free and safe in using both of these payment method systems. Both of methods are refundable. If in case, the deal goes awry and in vain and in the end got canceled. The payment you made will be refunded and returned to your account without any extra charges whatsoever.
Ask for Insurance
It’s always worthwhile to pay extra happily if your shipment is covered by insurance. It will not matter if you hired a cheap auto transport and it has got into an accident. If you didn’t buy an adequate insurance policy, you will have to suffer the loss of your shipment.
You should inquire the shipping company about the Certificate of Insurance (COI). If they do provide insurance and have COI, it will be well and good for you. This will give you the peace of mind that you deserve during the course of the shipment.
Here are some of automobile insurance companies in the USA who can offer you some good insurance plans,
Dealing with Brokers
Brokers are mediators for the process of shipment between the shipper and the auto carriers. Reliable brokers will assist you in connecting with a reliable auto transport carrier. They have numerous auto carriers under their sleeves.
If you are looking for a fast way to transport your vehicle, then hiring a broker would be the safe bet for you. As they have connections with various auto carriers, that means these brokers will easily connect with a cheap auto transport with highly efficient services.
Furthermore, these auto carriers need to complete their respective quota to head on the road to transport the vehicles. The only restraint that is keeping them from going on the road is the fulfillment of their respective quota. These brokers have knowledge about their quotas and that’s their job description to fill every single slot of these auto carriers.
Engage with Auto Carrier or Broker
Another way to find a reliable auto transport company is to engage with them. Communication is the key when you are assessing an auto transport company or a broker.
The attitude of these companies and willingness to do business with you can be observed with their tone of speaking with you and their responsiveness towards your concern.
Mainly brokers have an advantage over this because they usually have a specific department for customer care and support.
On the other hand, auto carriers are sometimes the driver themselves and do not have such department to facilitate you.
There are a few important notes to be kept in mind to find a reliable auto transport company. The notes include,
The price should not be the decisive factor in choosing an auto transport company.
The payment should not be made via wire transfer.
Auto Transport must be the registered with the FMCSA and have USDOT and MC number.
The other factors to consider also such as,
How long have they been in the shipping business?
How much credibility the company has?